2023-06-12 04:28:39 -06:00
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---
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name: Bug report
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about: Create a report to help us improve
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title: ''
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labels: bug
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assignees: Andre0512
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---
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**Describe the bug**
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A clear and concise description of what the bug is.
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**To Reproduce**
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Steps to reproduce the behavior:
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1. Go to '...'
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2. Click on '....'
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3. Scroll down to '....'
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4. See error
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**Expected behavior**
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A clear and concise description of what you expected to happen.
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**Screenshots**
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If applicable, add screenshots to help explain your problem.
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**Environment (please complete the following information):**
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- Home Assistant Version: [e.g. `2023.6.1`]
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- hOn Integration Version [e.g. `0.8.1`, can be found in HACS]
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- pyhOn Version [e.g. `0.13.1`, can be found in device log]
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**Additional context**
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Add any other context about the problem here.
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**Device Log**
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Post your device info here (if available)
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1. Enable the "Show Device Info" button
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_This button can be found in the diagnostic section of your device or in the entity overview if "show disabled entities" is enabled._
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2. Press the button to create a notification
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3. Open home assistant notifications and copy the message (Crtl+A, Ctrl+C)
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2023-06-25 09:59:18 -06:00
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**Data Archive**
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For further analysis, please add your appliance data archive here.
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Navigate to `Settings` -> `Device & Services` -> `Haier hOn` -> _your device_ and press the _Create Data Archive_ button.
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Then open notifications to download the data zip archive.
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To attach the file:
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* GitHub Web: Use the "Attach files by dragging & dropping, selecting or pasting them." function
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* GitHub Mobile: Upload the zip archive as image
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