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@ -27,10 +27,17 @@ Describe here the problem that you are experiencing, or the feature you are requ
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Describe how what happens differs from what you expected.
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If you can identify any relevant log snippets from _homeserver.log_, please include
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those here (please be careful to remove any personal or private data):
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### Version information
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<!-- IMPORTANT: please answer the following questions, to help us narrow down the problem -->
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- **Homeserver**: was this issue identified on matrix.org or another homeserver?
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- **Platform**: tell us about the environment in which your homeserver is operating
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- distro, hardware, if it's running in a vm/container, etc.
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- **Homeserver**: Was this issue identified on matrix.org or another homeserver?
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If not matrix.org:
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- **Version**: What version of Synapse is running?
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- **Install method**: package manager/git clone/pip
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- **Platform**: Tell us about the environment in which your homeserver is operating
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- distro, hardware, if it's running in a vm/container, etc.
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