yt-dlp/.github/ISSUE_TEMPLATE/1_broken_site.yml

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name: Broken site support
description: Report broken or misfunctioning site
labels: [triage, extractor-bug]
body:
- type: checkboxes
id: checklist
attributes:
label: Checklist
description: |
Carefully read and work through this check list in order to prevent the most common mistakes and misuse of yt-dlp:
options:
- label: I'm reporting a broken site
required: true
- label: I've verified that I'm running yt-dlp version **2021.12.01**. ([update instructions](https://github.com/yt-dlp/yt-dlp#update))
required: true
- label: I've checked that all provided URLs are alive and playable in a browser
required: true
- label: I've checked that all URLs and arguments with special characters are [properly quoted or escaped](https://github.com/ytdl-org/youtube-dl#video-url-contains-an-ampersand-and-im-getting-some-strange-output-1-2839-or-v-is-not-recognized-as-an-internal-or-external-command)
required: true
- label: I've searched the [bugtracker](https://github.com/yt-dlp/yt-dlp/issues?q=) for similar issues including closed ones. DO NOT post duplicates
required: true
- label: I've read the [guidelines for opening an issue](https://github.com/yt-dlp/yt-dlp/blob/master/CONTRIBUTING.md#opening-an-issue)
required: true
- label: I've read about [sharing account credentials](https://github.com/yt-dlp/yt-dlp/blob/master/CONTRIBUTING.md#are-you-willing-to-share-account-details-if-needed) and I'm willing to share it if required
- type: input
id: region
attributes:
label: Region
description: "Enter the region the site is accessible from"
placeholder: "India"
- type: textarea
id: description
attributes:
label: Description
description: |
Provide an explanation of your issue in an arbitrary form.
Provide any additional information, any suggested solutions, and as much context and examples as possible
placeholder: WRITE DESCRIPTION HERE
validations:
required: true
- type: textarea
id: log
attributes:
label: Verbose log
description: |
2021-11-05 22:00:38 -06:00
Provide the complete verbose output of yt-dlp **that clearly demonstrates the problem**.
Add the `-Uv` flag to your command line you run yt-dlp with (`yt-dlp -Uv <your command line>`), copy the WHOLE output and insert it below.
It should look similar to this:
placeholder: |
[debug] Command-line config: ['-Uv', 'http://www.youtube.com/watch?v=BaW_jenozKc']
[debug] Portable config file: yt-dlp.conf
[debug] Portable config: ['-i']
[debug] Encodings: locale cp1252, fs utf-8, stdout utf-8, stderr utf-8, pref cp1252
[debug] yt-dlp version 2021.12.01 (exe)
[debug] Python version 3.8.8 (CPython 64bit) - Windows-10-10.0.19041-SP0
[debug] exe versions: ffmpeg 3.0.1, ffprobe 3.0.1
[debug] Optional libraries: Cryptodome, keyring, mutagen, sqlite, websockets
[debug] Proxy map: {}
yt-dlp is up to date (2021.12.01)
<more lines>
render: shell
validations:
required: true