49 lines
1.8 KiB
Markdown
49 lines
1.8 KiB
Markdown
<!--
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**IF YOU HAVE SUPPORT QUESTIONS ABOUT RUNNING OR CONFIGURING YOUR OWN HOME SERVER**:
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You will likely get better support more quickly if you ask in ** #matrix:matrix.org ** ;)
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This is a bug report template. By following the instructions below and
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filling out the sections with your information, you will help the us to get all
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the necessary data to fix your issue.
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You can also preview your report before submitting it. You may remove sections
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that aren't relevant to your particular case.
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Text between <!-- and --> marks will be invisible in the report.
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-->
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### Description
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Describe here the problem that you are experiencing, or the feature you are requesting.
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### Steps to reproduce
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- For bugs, list the steps
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- that reproduce the bug
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- using hyphens as bullet points
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Describe how what happens differs from what you expected.
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<!-- If you can identify any relevant log snippets from _homeserver.log_, please include
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those (please be careful to remove any personal or private data). Please surround them with
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``` (three backticks, on a line on their own), so that they are formatted legibly. -->
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### Version information
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<!-- IMPORTANT: please answer the following questions, to help us narrow down the problem -->
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- **Homeserver**: Was this issue identified on matrix.org or another homeserver?
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If not matrix.org:
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- **Version**: What version of Synapse is running? <!--
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You can find the Synapse version by inspecting the server headers (replace matrix.org with
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your own homeserver domain):
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$ curl -v https://matrix.org/_matrix/client/versions 2>&1 | grep "Server:"
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-->
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- **Install method**: package manager/git clone/pip
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- **Platform**: Tell us about the environment in which your homeserver is operating
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- distro, hardware, if it's running in a vm/container, etc.
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