67 lines
1.8 KiB
Markdown
67 lines
1.8 KiB
Markdown
---
|
|
name: Bug report
|
|
about: Create a report to help us improve
|
|
|
|
---
|
|
|
|
<!--
|
|
|
|
**IF YOU HAVE SUPPORT QUESTIONS ABOUT RUNNING OR CONFIGURING YOUR OWN HOME SERVER**:
|
|
You will likely get better support more quickly if you ask in ** #matrix:matrix.org ** ;)
|
|
|
|
|
|
This is a bug report template. By following the instructions below and
|
|
filling out the sections with your information, you will help the us to get all
|
|
the necessary data to fix your issue.
|
|
|
|
You can also preview your report before submitting it. You may remove sections
|
|
that aren't relevant to your particular case.
|
|
|
|
Text between <!-- and --> marks will be invisible in the report.
|
|
|
|
-->
|
|
|
|
### Description
|
|
|
|
<!-- Describe here the problem that you are experiencing -->
|
|
|
|
### Steps to reproduce
|
|
|
|
- list the steps
|
|
- that reproduce the bug
|
|
- using hyphens as bullet points
|
|
|
|
<!--
|
|
Describe how what happens differs from what you expected.
|
|
|
|
If you can identify any relevant log snippets from _homeserver.log_, please include
|
|
those (please be careful to remove any personal or private data). Please surround them with
|
|
``` (three backticks, on a line on their own), so that they are formatted legibly.
|
|
-->
|
|
|
|
### Version information
|
|
|
|
<!-- IMPORTANT: please answer the following questions, to help us narrow down the problem -->
|
|
|
|
<!-- Was this issue identified on matrix.org or another homeserver? -->
|
|
- **Homeserver**:
|
|
|
|
If not matrix.org:
|
|
|
|
<!--
|
|
What version of Synapse is running?
|
|
You can find the Synapse version by inspecting the server headers (replace matrix.org with
|
|
your own homeserver domain):
|
|
$ curl -v https://matrix.org/_matrix/client/versions 2>&1 | grep "Server:"
|
|
-->
|
|
- **Version**:
|
|
|
|
- **Install method**:
|
|
<!-- examples: package manager/git clone/pip -->
|
|
|
|
- **Platform**:
|
|
<!--
|
|
Tell us about the environment in which your homeserver is operating
|
|
distro, hardware, if it's running in a vm/container, etc.
|
|
-->
|