synapse/.github/ISSUE_TEMPLATE.md

1.7 KiB

Description

Describe here the problem that you are experiencing, or the feature you are requesting.

Steps to reproduce

  • For bugs, list the steps
  • that reproduce the bug
  • using hyphens as bullet points

Describe how what happens differs from what you expected.

If you can identify any relevant log snippets from homeserver.log, please include those here (please be careful to remove any personal or private data):

Version information

  • Homeserver: Was this issue identified on matrix.org or another homeserver?

If not matrix.org:

  • Version: What version of Synapse is running?
  • Install method: package manager/git clone/pip
  • Platform: Tell us about the environment in which your homeserver is operating - distro, hardware, if it's running in a vm/container, etc.